...
Managing School Administrator Accounts
District Administrators can add, edit, and delete School Administrators and assign them to one or more schools. School Administrators have full administrative and reporting rights for all of the schools to which they are assigned, making this role appropriate for regional administrators as well.
These instructions are for non-rostered districts only. Rostered districts (Clever, ClassLink, OneRoster) manage administrator assignments through their chosen rostering method.
...
Adding School Admins
Log into EPS Connect and access the applicable program.
On the Navigation Bar, select USERS > USER ROLES > SCHOOL ADMINS.
Select CREATE NEW SCHOOL ADMIN.
...
SELECT SCHOOL(S) from the drop-down menu. Enter the school admin’s First Name, Last Name (not required), Email, and Username.
If the school admin is also a teacher, check the Add Teacher Role.
If desired, you may UPLOAD DISPLAY PICTURE for the school admin.
Select ADD USER to save the school admin record.
The ADD USER button will not be enabled until all required information has been entered.
School Admin username and auto-generated password will be sent to the school admin's email.
You will receive a pop-up saying User added successfully. Select OK to close the pop-up.
...
Removing School Admins
Log into EPS Connect and access the applicable program.
On the Navigation Bar, select USERS > USER ROLES > SCHOOL ADMINS.
Locate the school admin by using the SEARCH or FILTER options.
Under Actions, select the delete icon.
You will be asked to enter a passphrase to confirm the deletion. After entering the phrase, select VERIFY.
Confirm the deletion by selecting YES.
You will receive a pop-up saying School Admin deleted successfully. Select OK to close the pop-up.
...
Support
Email: Submit a Case
Phone: 800-225-5750, Option 3 (Technical Support)