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About Order Tracking

Your orders with EPS learning are delivered via major national parcel services or a variety of regional and national freight carriers. Tracking information for orders can be found with your order status once it ships. Based on the format of the tracking information, one of the sections below will help you monitor your order delivery.

FedEx Tracking image-20240711-222722.png

FedEx tracking number: xxxx xxxx xxxx

FedEx tracking numbers are typically a 12- to 14-digit number, such as 1234 5678 9012.

These numbers can be tracked at: https://www.fedex.com/en-us/tracking.html


UPS Tracking image-20240711-222450.png

UPS tracking number: 1Zxxxxxxxxxxxxxxxx

UPS tracking numbers can have multiple formats, but usually start with "1Z" and are 18 characters long. If it is shipping with our warehouse's account it will start with1ZE0J095.

These numbers can be tracked at: https://www.ups.com/track


UPS SurePost Tracking

Surepost tracking number: 92xxxxxxxxxxxxxxxxxxxx

Surepost is an economy UPS service where the US Postal Service (local mail carriers) deliver the package under 10 pounds from a local UPS facility to the final location. UPS SurePost labels show two addresses: the UPS SurePost hub and the final destination, which is the recipient's address. Surepost packages have UPS tracking number AND a USPS tracking number that starts with “92” and are 22 characters long.

These numbers can be tracked at: https://tools.usps.com/go/TrackConfirmAction_input

EPS shipping notifications currently provide only the Surepost USPS tracking number. If you need more precise information of your order, contact our Customer Support team Monday through Friday, 8:00am to 6:00pm ET at 800-225-5750, Option 1, then Option 2 or via email at orders@epslearning.com.


Freight Carriers

All orders over 750 pounds will ship via 53-foot truck to the destination and require additional delivery requirements before they can be released. The table below provides carrier and tracking website information to assist you.

If your organization wishes to use its own shipping account, please ensure the account information and any directives about weight limits or restrictions are clearly included with your order.

Tracking numbers starting with…

Carrier Name

Tracking Website 

114...

ABF 

https://arcb.com/tools/tracking.html

18…. / 89…

XPO Logistics

https://www.xpo.com/track/

00…

Dayton Freight

https://tools.daytonfreight.com/tracking/bynumber#bynumber

62...

AAA Cooper Transportation

https://www.aaacooper.com/pwb/Transit/ProTrackResults.aspx

2.../ 779...

FedEx Freight

https://www.fedex.com/en-us/tracking.html

096-

Estes Freight

https://www.estes-express.com/myestes/shipment-tracking/

CTBV…/17XXXXXX

Custom Companies

https://api.customco.com/scripts/cgiip.exe/protrace.htm

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