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Note: This does not apply to Clever rostered schools.
When an order is activated, it is tied to a school admin account. Additional school admin accounts can be created by another admin. Existing admin accounts can also be managed by other admins. A school admin can be created for someone setting up the school or for someone supporting teachers like an Academic Coach.
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If you have many school admin accounts or only want to view a particular status, use the filters at the top of the Manage School Administrators page. You can select the User Name to view the school administrator, and the actions drop-down menu will allow you to edit or disable/activate the account.
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The Actions drop-down menu is not available for your own account. Instead, use my account from the main drop-down menu.
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Support
Email: Submit a Case
Phone: 800-225-5750, Option 3 (Technical Support)