Managing School Admins

^{Note: This does not apply to Clever rostered schools.}

When an order is activated, it is tied to a school admin account. Additional school admin accounts can be created by another admin. Existing admin accounts can also be managed by other admins. A school admin can be created for someone setting up the school or supporting teachers like an Academic Coach. 

New Admin Accounts
Existing Admin Accounts
 

Create a New School Admin Account

1. Use the main drop-down menu at the top right to select School Admins.

1. Select the Add button.

1. Select a Title and fill in the required fields which are indicated by a red asterisk*. Check the Active box and then select Save to create the account.

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Managing Existing School Admin Accounts

1. Use the main drop-down menu at the top right to select School Admins.

1. If you have many school admin accounts or only want to view a particular status, use the filters at the top of the Manage School Administrators page. You can select the User Name to view the school administrator, and the actions drop-down menu will allow you to edit or disable/activate the account. 

1. On the View School Administrator page, the password is hidden.

1. The Actions drop-down menu is not available for your own account. Instead, use my account from the main drop-down menu. 

Support

• Web: Chat with a Technical Support Specialist

• Email: Submit a Case

• Phone: 800-225-5750, Option 3 (Technical Support)