Task: A description of the task that your readers are looking to accomplish.
Prerequisites (if applicable): If you have different pricing tiers, this should include information about which products or pricing plans this how-to applies to.
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Place an Order with EPS
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To check if your organization already has an account with EPS Learning, visit shop.epslearning.com/signup and enter your billing or shipping zip code. If your organization comes up as an option in the Organization Name dropdown, then we have you! If not, please see Request a Business Account. |
Order Online at shop.epslearning.com
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Ordering online is the fastest way to get your materials. Create an account at shop.epslearning.com for access to your complete online and offline order history, view and print quotes, review invoices and statements, make payments, and more in EPS MyAccount
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1️⃣ Log in to the EPS online store at shop.epslearning.com/login or register for a new account a shop.epslearning.com/signup.
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August 2024: We have temporarily disabled online ordering with a purchase order as your payment method. This has shortened the approval time for organizational accounts to one business day and also accommodates developing new features to ensure that we’re able to comply with school and district purchasing policies. Please order via email if you need to use a purchase order. |
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Order by Email via orders@epslearning.com
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2️⃣ Search for the items you need by clicking the magnifying glass in the main menu and entering the keywords or program you’re looking for, or you can browse our various topics. Select the quantity of each item you need and choose the Add to Cart button.
3️⃣ When you’re ready to check out, click the cart icon 
to review your cart and begin the checkout process. See About Online Payment Methods for more information.
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Order by Email via orders@epslearning.com
Reaching our Order Management team via email is the easiest way to order via purchase order.
1️⃣ Send your PO and associated quote to orders@epslearning.com to automatically generate a “case” for reference and send an auto-response that we’ve received your order for processing.
2️⃣ Monitor your email for any communications from our team regarding pricing differences, backorders, missing tax exemption, or other issues with your order. We want to get your order processed as quickly as possible and may have questions before we can finalize.
3️⃣ When your PO has been processed, you’ll receive an order confirmation with a unique identifier in the format SOxxxxxxx.
Please reference your case number (CASxxxxx) when calling or emailing to inquire about your order for fastest service.
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Order by Phone via 800-225-5750
Order by phone when you need to pay with a credit card (American Express, Visa, Mastercard,
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1️⃣ Call our Order Management team at 800-225-5750 between 8:00am and 6:00pm Monday through Friday.
2️⃣ Press Option 1 for Order Information and press Option 1 in the next menu to place a new order.
3️⃣ Have your account name, quote number or item numbers, and payment information handy. When ordering with a school P-Card, ensure that you have the correct cardholder name, street address, zip code, and CVV.
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Order by Mail
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Ordering by mail can add up to seven days to your order processing time and is not recommended unless required by your organization’s purchasing policies. |
Instructions:
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Outcome: What users can expect to happen after completing the steps in the how-to knowledge base article.
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1️⃣ Mail purchase orders to:
EPS Operations, LLC
ATTN: Order Management
4800 Hampden Ln
Suite 560
Bethesda, MD 20814
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Order Processing Expectations
Please allow for the following standard processing time for your order. Visit our Shipping Transit Times page for a more specific look at how long it will take an order to reach you once it ships.
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Off Season (November to May): Order processing and warehouse fulfillment times are on the low end of the range |
Process | Online (3-10 bus. days) | Email (4-12 bus. days) | Phone (3-10 bus. days) | Mail (11-19 bus. days) |
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Receipt by EPS Order Management | Instant | Instant | Instant | Up to 7 days |
Processing & Quality Check | Instant | 1-2 business days | Instant | 1-2 business days |
Warehouse Fulfillment (In Stock) | 1-3 business days | 1-3 business days | 1-3 business days | 1-3 business days |
Ground Shipping from Illinois | 2-7 business days | 2-7 business days | 2-7 business days | 2-7 business days |