About Order Tracking
Your orders with EPS learning are delivered via major national parcel services or a variety of regional and national freight carriers. Tracking information for orders can be found with your order status once it ships. Based on the format of the tracking information, one of the sections below will help you monitor your order delivery.
UPS Tracking
UPS tracking number: 1Zxxxxxxxxxxxxxxxx
UPS tracking numbers can have multiple formats, but usually start with "1Z" and are 18 characters long. If it is shipping with our warehouse's account it will start with1ZE0J095.
These numbers can be tracked at: https://www.ups.com/track
UPS SurePost Tracking
Surepost tracking number: 92xxxxxxxxxxxxxxxxxxxx
Surepost is an economy UPS service where the US Postal Service (local mail carriers) deliver the package under 10 pounds from a local UPS facility to the final location. UPS SurePost labels show two addresses: the UPS SurePost hub and the final destination, which is the recipient's address. Surepost packages have UPS tracking number AND a USPS tracking number that starts with “92” and are 22 characters long.
These numbers can be tracked at: https://tools.usps.com/go/TrackConfirmAction_input
EPS shipping notifications currently provide only the Surepost USPS tracking number. If you need more precise information of your order, contact our Customer Support team Monday through Friday, 8:00am to 6:00pm ET at 800-225-5750, Option 1, then Option 2 or via email at orders@epslearning.com.
FedEx Tracking
FedEx tracking number: xxxx xxxx xxxx
FedEx tracking numbers are typically a 12- to 14-digit number, such as 1234 5678 9012.
These numbers can be tracked at: https://www.fedex.com/en-us/tracking.html
Freight Carriers
All orders over 750 pounds will ship via 53-foot truck to the destination and require additional delivery requirements before they can be released. The table below provides carrier and tracking website information to assist you.
If your organization wishes to use its own shipping account, please ensure the account information and any directives about weight limits or restrictions are clearly included with your order.
Tracking numbers starting with… | Carrier Name | Tracking Website |
---|---|---|
114... | ABF | |
18…. / 89… | XPO Logistics | |
00… | Dayton Freight | |
62... | AAA Cooper Transportation | |
2.../ 779... | FedEx Freight | |
096- | Estes Freight | |
CTBV…/17XXXXXX | Custom Companies |