Request Proof of Delivery
- Mariel Warnock
Request Proof of Delivery
Some school and districts require verifiable Proof of Delivery (POD) before their finance teams will review or pay invoices. If the tracking information provided with your order is insufficient, our Order Management team can help.
Request via Email
Email your sales order number and your request to orders@epslearning.com at any time.
Our Customer Support team will review and respond within two business days.
Request via Phone
Call 800-225-5750 and choose Option 1, then Option 2 between 8:00am and 6:00pm ET, Monday through Friday and provide your sales order number and email address.
Our Customer Support team will review your request and respond as soon as possible.
Carriers only make POD available online for 120 days (4 months). If your shipment was delivered more than 120 days ago, we will need to work with our warehouse and the carrier to request the information you need. This process may take several business days depending on the time of year.